Clarivate Hiring Senior Manager, Research Analysis – Bangalore | 10+ Years Experience

Clarivate Hiring: Senior Manager, Research Analysis

Company: Clarivate
Job Title: Senior Manager, Research Analysis
Job ID: JREQ136461
Location: Bangalore, Karnataka, India
Industry: Life Sciences & Healthcare
Work Mode: Hybrid
Work Schedule: Monday to Friday, 12:00 PM – 9:00 PM IST

About the Opportunity

Clarivate is hiring an experienced Senior Manager, Research Analysis to lead a team supporting global Primary Market Research (PMR) and healthcare research operations.

The role involves end-to-end operational delivery, team leadership, process improvement, vendor management, research operations, and strategic initiatives focused on improving efficiency, quality, and scalability.

The selected professional will work closely with research teams, consulting stakeholders, vendors, and operational functions to ensure high-quality research delivery.

Key Responsibilities

Team Leadership & People Management

• Lead, coach, and develop research analysts and project specialists.
• Manage performance, career development, and succession planning.
• Promote accountability, collaboration, innovation, and continuous learning.
• Allocate resources across multiple research workstreams.

Primary Market Research Operations

• Lead global qualitative and quantitative market research studies.
• Oversee questionnaire and discussion guide development, survey programming, fieldwork, and data quality.
• Drive respondent engagement and panel-building initiatives involving HCPs, KOLs, payers, patients, and other healthcare stakeholders.
• Manage project timelines, budgets, resources, vendors, and operational risks.
• Ensure compliance with healthcare regulations, privacy requirements, and quality standards.

Stakeholder Management

• Work with consulting, research, and commercial teams to understand business requirements.
• Serve as an escalation point for operational issues and client requests.
• Build strong relationships with internal stakeholders and external partners.

Vendor Management

• Manage recruitment vendors, panel partners, translation providers, and other suppliers.
• Monitor vendor quality, turnaround times, performance, and contractual obligations.
• Identify opportunities for vendor optimization and cost efficiency.

Process Excellence & Automation

• Identify opportunities for automation, AI adoption, and workflow optimization.
• Lead continuous improvement initiatives.
• Standardize SOPs, documentation, and operational best practices.
• Support the implementation of new tools and technologies.

Compliance & Quality

• Ensure adherence to healthcare market research regulations and company policies.
• Maintain audit-ready documentation and process controls.
• Drive data quality and compliance across research operations.

Strategic & Business Support

• Support capacity planning, resource forecasting, and operational planning.
• Contribute to business cases for technology and process improvements.
• Prepare management reports and operational insights for leadership.

Eligibility & Experience

• Bachelor’s or master’s degree in Life Sciences, Pharmacy, Healthcare, Business Administration, Market Research, or a related field.
• Minimum 10 years of relevant experience in healthcare, pharmaceutical market research, research operations, or related areas.
• At least 3 years of people leadership experience.
• Experience managing global teams and stakeholders.
• Strong understanding of primary market research operations and HCP engagement.
• Experience in vendor management and operational governance.

Preferred Skills

Candidates with the following experience may also be preferred:

• Consulting and custom research project support.
• Healthcare compliance platforms such as MediSpend.
• Survey programming and research technologies.
• Qualitative and quantitative research methodologies.
• AI-enabled operational workflows and automation.

Work Location & Timing

Location: Bangalore, Karnataka, India
Work Mode: Hybrid
Working Days: Monday to Friday
Timing: 12:00 PM – 9:00 PM IST, with overlap with US and European business hours as required.

Why This Role?

This opportunity is suited to experienced professionals with a strong background in healthcare market research, PMR operations, team management, vendor governance, and research process optimization who are looking to take on a senior leadership role in a global organization.

Job ID: JREQ136461