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We are hiring for the role of Case Processing Associate in Wipro. Below are the details. Interested candidates can share their resumes at soniya.soniya@wipro.com
Case Processing Associate
Location: Pune
Work Mode: Work From Office
Shift: General : Rotational
Experience: Freshers to – 4 year’s
Qualification: B Pharma/ Nursing/ BDS/ BMS/LS Graduates
Roles and Responsibilities:
Take phone calls and accurately document adverse events, product complaints and medical inquiries in the AE Intake Tool.
Probe efficiently for information including, but not limited to, the adverse event(s), patient’s medical history, medication history, demographics, physician’s information.
For calls involving a product complaint, probe efficiently for information including, but not limited to, the product details such as LOT number, expiration date, NDC number, count, strength and formulation of the product, pharmacy name and address. Also document the same accurately in AE Intake Tool. Proofread information entered in AE Intake Tool for accuracy.
All relevant information concerning the potential AE, At-Risk Scenario report, will be captured in the data capture tool.
For calls involving a product complaint, probe efficiently for information including, but not limited to, the product details such as LOT number, expiration date, NDC number, count, strength and formulation of the product, pharmacy name and address. Also document the same accurately in AE Intake Tool. Proofread information entered in AE Intake Tool for accuracy.
All relevant information concerning the potential AE, At-Risk Scenario report, will be captured in the data capture tool.
Timely submission of reports as per agreed timelines
Technical/Functional Competency –
Excellent understanding of medical terminology and familiarity with principles of clinical assessment of adverse events in the context of an international pharmaceutical industry.
Ability to work independently to accomplish team goals with minimal supervision.
Ability to manage one’s own productivity, time management, quality, and compliance in order to achieve acceptable results within given timelines.
Ability to work under supervision in a matrix organization.
Excellent oral and written communication skills.
Fluency in spoken and written English.
Why Join Wipro?
Opportunity to kick-start or grow your career in pharmacovigilance / healthcare operations
Professional growth and structured training
Work with global healthcare processes
How to Apply
📩 Send your resume to:
soniya.soniya@wipro.com
