ALPHACURE LIFE SCIENCES: B.Pharm/M.Pharm/ PharmD Freshers hiring for Drug Safety Associate
MICC Associate (only night shifts)
Drug Safety Associate
QUALIFICATION: B.Pharm/M.Pharm/PharmD
SKILLS & QUALITIES:
➤ Excellent English verbal communication and writing skills
➤ Strong interpersonal skills
EXPERIENCE REQUIRED: 0-1 or more years of experience in medical information call center handling inbound and outbound calls.
JOB DESCRIPTION:
> To receive and provide responses to medical information inquiries in a timely manner
received through phone/fax/email/mail from the patients, pharmacists and other
health care professionals.
➤ Thorough understanding of the use of FAQs and product labeling to respond to medical inquiries. Perform outbound calls to obtain missing or additional information.
> To receive and process the documentation of medical inquiries, product quality complaints, and adverse events.
➤ Comply with regulatory, Pharmacovigilance, and quality departmental procedures.
📍Manjeera Trinity Corporate Building, Suite #1102E, KPHB Phase- 3, JNTU Hi-tech city road, Hyderabad, Telangana- 72.
040-48595922
