India's DMPLOI - Jobs & Networking App
HCLTech WALK – IN Interview for Freshers (Healthcare Voice) – 19th to 21st March,2025
Are you a fresh graduate looking to kickstart your career in the healthcare voice process? HCL Tech is conducting a Walk-in Interview for freshers from 19th to 21st March 2025 at their Sholinganallur ELCOT campus, Chennai. This is a golden opportunity to gain international exposure and work with world-class professionals in a dynamic environment.
FRESHERS: Graduation must (NO B.E/B.Tech/Engineering/Tech Graduates, MCA/MSc/M.com/MBA)
Work Location: Sholinganallur ELCOT Chennai.
Interview Details:
Interview Mode: Face to Face Interview
Interview Venue: HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119.
Interview Date: 19th to 21st March,2025
Interview Time: 11:30AM – 2PM
Contact HR: Judith/Shinaz/Maithreyee
ESSENTIAL RESPONSIBILITIES:
- Make outbound calls to healthcare providers and insurers to follow up on claims and payments.
- Investigate and resolve issues with denied or underpaid claims.
- Maintain accurate records of all communications and transactions.
- Conduct pre and post call analysis, documentation, and take appropriate actions to resolve tasks at first contact.
- Update account-wise customer interactions daily.
- Achieve critical performance targets.
- Ensure efficiency in line with performance targets and process guidelines.
- Identify problems and document business requirements using industry knowledge and tools.
- Follow client process workflows and HCL policy guidelines.
SKILLS AND COMPETENCIES:
- Strong verbal and written communication skills
- Focus on delivering a positive customer experience
- Should possess active listening skills
- Good data entry & typing skills
- Ability to multitask.
- Ability to contribute to the process through improvement ideas.
- Analytical and problem-solving skills on the process.
- To use sound judgment and take decisions.
Rounds of interview:
HR Screening, Versant Test and Operations Interview
Laptops are not allowed in the campus.
Perks and Benefits:
1. Cab provided (chargeable)
2. International Trainers
3. World class exposure
4. Excellent working environment
5. Salary – Best in industry
6. Shift – Flexible with any shifts (Night)
This is your chance to build a promising career in the healthcare voice process domain with one of the leading global IT companies. Don’t miss out on this opportunity! Walk in and showcase your skills.
